Effective as of Oct 07, 2017

Privacy Policy

Introduction

FieldNXT (the "Company") is a leading solution-as-a-service provider that creates services to manage field service delivery. These solutions include the ability to manage customer service entitlements, spare parts, work orders and technician dispatching. Protecting consumer privacy is important to the Company.

This privacy policy outlines our general privacy practices, including the types of information we gather, how we use it and the notice and choice individuals have, regarding our use of the information and their ability to correct that information. This privacy policy applies to all personal information received by the Company for sales and marketing activities, whether in electronic or paper format.

Principles

Notice

Company shall inform an individual of the purpose for which it collects and uses the Personal Information and the types of non-agent third parties to which the Company discloses or may disclose that Information. Individuals can find this Notice in the Company's online user documentation or as otherwise set forth herein. Company shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to the Company, or as soon as practicable thereafter, and in any event before the Company uses or discloses the Information for a purpose other than for which it was originally collected or outside of the terms of this privacy policy. For clarity, Company may, from time-to-time disclose certain information it collects to its third-party service providers and partners that assist Company in the provision of its solutions and that provide complementary services.

Choice

The Company will offer individuals the opportunity to choose whether their Personal Information is (1) to be disclosed to a third party beyond what is set forth herein or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, the Company will give individuals the opportunity to affirmatively or explicitly consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.

Onward Transfers

Except as required by law, prior to disclosing Personal Information to a third party outside of the terms of this privacy policy, Company shall notify the individual of such disclosure and allow the individual the choice of such disclosure. Company shall ensure that any third party for which Personal Information may be disclosed agree in writing to provide a level of privacy protection consistent with the requirements of this policy.

Personal Information may be transferred, accessed and stored globally in accordance with this policy.

Data Security

Company shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.

Data Integrity

Company shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.

Access

Company shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

Enforcement

Company uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information as set forth below.

Amendments

This privacy policy may be amended from time to time. We will post any revised policy on this website.

Legal Rights

The contents of this web site -- including all information, software, graphics, and material -- are copyrighted by FieldNXT, and are for personal, informational, and non-commercial use only. Unauthorized use of any materials at this web site may violate copyright, trademark and other laws.

Information Subject to Other Policies

The Company is committed to follow the Principles for all Personal Information within the scope of the Safe Harbor Agreement. However, certain information is subject to policies of the Company that may differ in some respects from the general policies set forth in this privacy policy.

Contact Information

Questions, comments or complaints regarding the Company's Privacy Policy or data collection and processing practices can be mailed or emailed to:

FieldNXT Technologies
333, Oak Glen,
Irvine, CA 692618
support@fieldnxt.com